All work
Experience
Ooredoo Qatar
Designed a mobile data plan from how customers actually used their phones.
- Usage model built on real customer data
- Statistical inference to design the plan structure
- Power BI reporting
Telecoms pricing is a behaviour problem wearing a spreadsheet. I built a model on real usage data and used statistical inference to design a plan around what people were genuinely doing, instead of around what the existing tier structure assumed they were doing.
I was nineteen and nobody expected an intern to question the tier structure. I did it anyway. It is the same instinct I still work from.
Tools & methods
- Power BI
- Statistical inference
- Pricing